The terms "We" / "Us"/ "Our"/ ”Company” individually and collectively refer to “Eventizer” and the terms "Visitor” ”User” refer to the users.
While purchasing a ticket, if an user's payment succeeds but due to any technical error, the subsequent changes fails to be implemented to the account, then the user will automatically receive a refund between 5 and 10 business days. The refund ID will also be visible on user's screen at that very moment. However, if the auto-refund system too fails, then the user can contact us and we shall either process a 100% refund or issue a new ticket as per user's demand, in this scenario.
When a organisation cancels a scheduled program we shall either process a 100% refund within seven days from the date of the scheduled program."